Referral to Counseling Services
  • Referring a Student to Counseling Services

    How do I make a referral to counseling services at the CHW?

    In most cases, it is best for students to schedule their own appointments by calling 614-236-6114. Students will be asked for their name, presenting concerns, and level of urgency by the reception staff who will triage the student for services. When students call it is important for them to let reception staff know if it is an urgent situation or not so that they can be seen in an appropriate time frame. In urgent situations, we meet with students the same day. 

    If you are particularly concerned about a student, you may encourage them to schedule while they are still with you or walk them to the CHW. After CHW hours, contact a member of the Residential and Commuter Life Staff or Public Safety at 614-236-6666, and they can contact the CHW on-call staff member.

    How much can the CHW tell me about the student I referred?

    Faculty and staff are often concerned about what happens to students after they refer them to the CHW. This certainly is an understandable, caring reaction. However, CHW staff adheres to legal and professional confidentiality parameters. This means that:

    • We are only able to share information, including appointment attendance, with signed permission from the student  
    • We cannot discuss specifics of the student’s situation or treatment recommendations  
    • We can answer general questions regarding the referral process or mental health concerns  
    • We can offer consultation regarding how to approach a student with your concerns  
    • We can take information form you about a student with whom you are concerned  

    Can I schedule for the student?

    No. The student will need to contact our office of his/her own free will. If you are speaking with a student and would like to contact our office with the student present, we will still need to speak directly to the student.

    What should I do after I've referred the student out?

    1. Follow Up. It is often helpful to arrange a time to follow up with the student after you make a referral. This helps communicate your concern and interest. 

    2. Maintain. Continue to maintain clear and consistent boundaries and expectations with the student in your staff or faculty role. 

    If you have referred a student for Counseling Services, please rate your experience.