Counseling Services

  • In this section..

    • Overview of Our Services

      Capital University students who are enrolled in at least one Capital University course are eligible for free counseling sessions during that semester. The center is staffed by a board certified clinical psychologist, licensed supervising professional clinical counselor, and counselor trainees. The center provides individual, relational and group counseling in addition to outreach programming and consultation services. Crisis counseling hours are available from 9 to 10 am Monday through Friday.  

      Schedule a counseling appointment by calling the CHW, or email Alyciana Delgado, Administrative Assistant. While all attempts are made to keep email messages confidential, the confidentiality of electronically transmitted communication cannot be guaranteed. 

      • Capital University students enrolled in at least one course are eligible for unlimited, no-cost counseling sessions.    
      • Individual, relationship, and group counseling services are provided.
      • Workshops, consultations, and outreach services are also available.  

      Common reasons students seek counseling services include:

      • homesickness 
      • depression 
      • anxiety 
      • academic/job struggles 
      • sleep concerns 
      • difficulties managing stress 
      • death of a loved one 
      • relationship concerns 
      • family conflict 
      • low self-esteem 

      Law students may seek counseling services at the CHW, or at the Law School's counseling office. Please call, email, or visit to make an appointment.

    • Parents, Family and Loved Ones

      While limits of confidentiality apply to students ages 18 and older, the CHW staff encourages parents and loved ones to contact our office if you are worried about your student’s well-being. The following behaviors/symptoms may be reasons for you to contact our office at 614-236-6114:

      • Withdrawing more than usual/isolating from others, especially close friends/family
      • Significant weight loss/gain
      • Increase (or decrease) in sleep
      • Unable to reach student/student has not been in touch for several days and this is unusual
      • Any expression about thoughts of self-harm, not wanting to live/exist
      • Student’s consistent concerns about feeling down, empty, “not myself”, unhappy

      Center for Health and Wellness staff can work with relevant campus offices (e.g. Commuter and Residential Life, Office of Student Affairs, Public Safety) to contact student in person, over the phone, and/or via email depending upon the concern. Counseling staff can also reach out to students to inform them about our services and encourage them to stop by the office.

      While we want to foster autonomy and independence in students, we want to provide a safety net for students when difficulties arise.

      If you have concerns that your student may be in imminent risk of harm to self or others, please call Capital University Public Safety anytime at 614-236-6666.

      Resources for Parents and Loved Ones



    • Group Counseling Services

      Participating in a structured group may be a good option for you if you feel alone in your struggles, are seeking outside perspective, are craving connection, and/or are struggling in your relationships. Group can be an effective way to:

      (a) gain support and encouragement from others
      (b) learn how you are perceived by others
      (c) gain specific skills to improve your life
      (d) engage in thoughtful and rewarding conversation
      (e) develop relational skills

      Ground rules, including confidentiality, are typically established with group members to help promote trust. For most benefit, consistent attendance is strongly encouraged.

      Numerous groups are offered through the CHW that address student concerns in a variety of areas. Some of the groups are population and/or issue specific, while other groups consist of skill building and experiential learning. The needs of the students determine the types and numbers of groups available. A screening with a counseling staff member is typically required for participation. Most groups are 90 minutes long and they consist of 5 to 8 members.

      DORA (Depression Outreach Alliance) Group

      • Do you feel alone in your struggles with depression? 
      • Do you feel lonely or sad most of the time? 
      • Is it tough to shut off your thoughts? 
      • Do you crave social connections? 
      • Are you struggling in your relationships? 
      • Would you like to be able to talk about life in a safe and trusting atmosphere? 
      • Do you want to help others by sharing your stories and experiences? 

      The mission of DORA is to create an atmosphere of regular support and encouragement for students who struggle with depression, which can help them learn how to manage their symptoms, gain skills to improve their life, engage in thoughtful and rewarding conversation, and meet other students who share similar struggles.
      Students should contact Laura Lewis for more info.


    • Referring a Student to Counseling Services

      How do I make a referral to counseling services at the CHW?

      In most cases, it is best for students to schedule their own appointments by calling 614-236-6114. Students will be asked for their name, presenting concerns, and level of urgency by the reception staff who will triage the student for services. When students call it is important for them to let reception staff know if it is an urgent situation or not so that they can be seen in an appropriate time frame. In urgent situations, we meet with students the same day. 

      If you are particularly concerned about a student, you may encourage them to schedule while they are still with you or walk them to the CHW. After CHW hours, contact a member of the Residential and Commuter Life Staff or Public Safety at 614-236-6666, and they can contact the CHW on-call staff member.

      How much can the CHW tell me about the student I referred?

      Faculty and staff are often concerned about what happens to students after they refer them to the CHW. This certainly is an understandable, caring reaction. However, CHW staff adheres to legal and professional confidentiality parameters. This means that:

      • We are only able to share information, including appointment attendance, with signed permission from the student  
      • We cannot discuss specifics of the student’s situation or treatment recommendations  
      • We can answer general questions regarding the referral process or mental health concerns  
      • We can offer consultation regarding how to approach a student with your concerns  
      • We can take information form you about a student with whom you are concerned  

      Can I schedule for the student?

      No. The student will need to contact our office of his/her own free will. If you are speaking with a student and would like to contact our office with the student present, we will still need to speak directly to the student.

      What should I do after I've referred the student out?

      1. Follow Up. It is often helpful to arrange a time to follow up with the student after you make a referral. This helps communicate your concern and interest. 
      2. Maintain. Continue to maintain clear and consistent boundaries and expectations with the student in your staff or faculty role. 

      If you have referred a student for Counseling Services, please rate your experience.

  • Counseling Appointment Hours - Summer 

    Monday-Thursday, 9 am-4 pm
    Friday, 9 am-3 pm

    Counseling Appointment Hours - Academic Year 
    Monday, 10 am-5 pm (Bexley) 12 pm-6 pm (Law School)
    Tuesday, 10 am-7 pm (Bexley)
    Wednesday, 10 am-5 pm (Bexley) 2 pm-6 pm (Law School)
    Thursday, 10 am-7 pm (Bexley)
    Friday, 10 am-3 pm

    Hours may change, depending on holidays, school breaks or demand for services. 

    Crisis Counseling Hours - No appointment necessary 
    Monday-Friday, 9-10 am (Bexley)