• Comp 4
Getting Connected
  • The Capital University Department of Information Technology (IT) has recently deployed a new Wi-Fi network called SafeConnect. You can connect to the university network via wireless or by Ethernet cord. You must bring your own Ethernet cord. Each resident living in the residence hall will have their own network port.

    SafeConnect is a security compliance and network monitoring tool that protects computers from viruses, spyware and security vulnerabilities while on the university network. Installation of the SafeConnect Policy Key client is mandatory for all Windows and Macintosh systems prior to network access. Those who do not install the Policy Key client will not be in compliant and will not be granted network access.

    Windows XP systems are not supported and will not be allowed on the university network due to security risks with the software. Please upgrade your operating systems to either Windows 7 or 8.  Modems, routers, switches and hubs are not allowed on the university network and may be damaged if plugged into a university network port. The university will not be responsible for repair or replacement costs of such equipment.

    System Requirements for Network Access: 

    Before connecting to the university network, you should ensure that your system meets the following security requirements:

    • All Windows 7 and 8 systems should have current windows updates and security patches. This is extremely important for Windows 8.1 systems which will not connect to the network even after installing the policy key client.
    • All Windows 7 and 8 systems should have an active anti-virus installed such as Avast, AVG, MS Security Essentials or McAfee. An active anti-virus program will work on a continuous basis to prevent infection on your computer, whereas, "link scanner" programs such as Webroot Security Scanner, only check a website url.  A link scanner program will only scan your computer after you are infected and does not prevent infection. Link scanner programs do not qualify as active antivirus protection and will not meet our requirements for network accessibility.  Some well known link scanner programs include: BitDefender Mechanic, AVG LinkScanner, Webroot Security Scanner, Kaspersky Security Scan and iAntivirus. Please verify that you have an active anti-virus program before you purchase a subscription.
    • Install the SafeConnect Policy Key client for Windows and Macintosh systems
    • Optional: Perform a virus scan to remove any viruses or malware that may hinder the network registration process

    Configure your computer for network access using our instructions for Windows (PDF) and Macs (PDF) systems.   

    Mobile Devices

    You can register and connect up to three mobile devices to the university network (excluding your laptop) such as iPads, android tablets, iPhone, or iPods.  If you want to register more, you must unregister one of your devices. Follow the Windows (PDF) and Macs (PDF) instructions to configure your device for the network.  If you have questions or encounter problems, please contact the IT Help Desk for further assistance.

    Connecting Your Gaming Device

    In the residence halls, game consoles can be connected to the network via Ethernet cable. You cannot connect game consoles wirelessly, so you may need to purchase an adapter for certain systems. Find the Mac address for your game console and provide this information to the IT department.  Your game console Mac address will be registered and network access will be granted. You can use Google or YouTube as a reference to find the Mac address for your game console.  The IT department does not provide or offer support in obtaining this information.

    Access Your Email on Your Phone

    Follow these instructions for configuring email on your mobile device to access email on iPhones, Android and Windows wireless phones. For other device types, use the Mobile Phone Setup Wizard. Then select the setup option for Microsoft Exchange or ActiveSync on your device. If you need to enter your server name, use