Telephone Service

Capital University is equipped with a digital telephone infrastructure with local telephone service provided by AT&T. There is no charge for local telephone calls. Long-distance calls require a long distance code or a pre-paid long distance card.

Voicemail  –  Long-distance codes – Teleconferencing services

Regular analog telephones (ex: home phones) and other devices (ex: fax, answering machines, etc.) will not work on this network and will be damaged if plugged into the network system. Request for analog lines for offices can be made through a service request in FootPrints or by calling the IT Service Desk at 614-236-6508.
 

Who is Eligible for a Telephone Line?

All faculty and staff are eligible for a telephone line and unit. 

Making Calls

Detailed directions for making successful calls on campus are listed below for your convenience.

Making an on-campus call
Dial the last four digits of the campus telephone number

Making an off-campus call
Dial 9 (wait for a tone) + dial area code (if applicable) + dial telephone number

Making a domestic long-distance call
Dial 9 (wait for a tone) + 1 + area code + telephone number + enter your long-distance code or PIN

Making an international call
Dial 9 (wait for a tone) + 011 + country code + city code + telephone number + long-distance code or PIN or wait for assistance

Toll-free calls
Dial 9 (wait for a tone) + telephone number

Emergencies
Dial 9 (wait for a tone) + 911

Campus Public Safety
Dial 6504; 6666 or 236-NEED (6333)

If you need additional information or have problems with your telephone connection, please contact the IT Service Desk at 614-236-6508 or put in a FootPrints ticket.