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Long-Distance Calling
  • Who is eligible for a long-distance code?

    Current Capital University faculty and staff are eligible for a long-distance code. You can request a long-distance code online via FootPrints or by calling the IT Service Desk at 614-236-6508.
    Please provide the following information with your request:

    • your affiliation with the university (ex: faculty or staff)
    • your department budget code number
    • your campus telephone extension

    Capital University does not provide long-distance codes to students, however, long-distance pre-paid cards are available at the Capital University Bookstore. If you have questions or inquiries, please contact the bookstore directly at 614-236-6116 or visit the bookstore website.

    How long will it take to get my long-distance code?

    Requests for long distance codes may take up to 5 business days to process depending on the time of the semester. IT will contact you directly once your code is ready.

    A packet with all of your long distance code information will be waiting for you at the IT Service Desk. You will need to pick up your long distance packet in person. Packets cannot be delivered via campus mail due to the risk of misplacement.

    Please bring some form of picture ID (ex: drivers license, Cap ID) with you for verification purposes. No long distance packet will be released without a picture ID verification.

    Responsibility and Abuse

    You will be responsible for all charges on your account and ensuring that all charges are paid within your department. Charges will be emailed directly to you and your department head, and must be paid within 30 days of receipt.

    Use of long-distance codes must adhere to Capital’s Acceptable Use Policy.  Any reports of abuse may result in your code being automatically deactivated and/or disciplinary action against you. Questions, concerns or inquiries about long distance codes and/or billing should be made to the IT Service Desk at 614-236-6508 or servicedesk@capital.edu.