NEWS & EVENTS
  • academic - computer02
Student User Accounts
  • In order to access Capital University’s information systems (e.g, email, blackboard, webadvisor, administrative systems, cappoint), students and employees are issued user accounts based on their role(s) with the institution.

    Who is eligible for an user or email account?

    Access to computer systems and networks owned or operated by Capital University is granted to university community members in good standing including: students, faculty, staff, contractors, Board of Trustees members, emeriti, and approved guests, to promote legitimate educational, research and administrative efforts in keeping with the role of Capital University as an institution of higher education.

    This access is a privilege, not a right, imposes certain responsibilities and obligations, and is subject to University policies and local, state, and federal laws.

    What are my responsibilities?

    All Capital University computer and network account holders are responsible for taking the appropriate steps to select and secure their own accounts with passwords. Account requestors and holders should review the Capital University User Account Policy and the Capital University Password Policy for clarity and understanding of these responsibilities.

    Additionally, all account holders must adhere to the University's Acceptable Use Policy (AUP). Failure to comply and/or adhere to all policies will result in your account being disabled and your access to university systems denied.

    How do I get a new account?

    If you are a new student, the Registrar’s office will enter your information into the university database. The IT department will use this information to validate and create your new account. If you are not in the system, we cannot create an account for you. 

    If I am auditing a course, am I entitled to a university account?

    No, university accounts are reserved for paying registered students.  

    How long do I have to wait for my new account?

    New accounts usually take up to 3 business days, but may take longer at the beginning of a semester.

    How will I be notified that my account is ready?

    The IT department will contact you directly to give you your account information. You will need to visit pwchange.capital.edu to change your temporary password to a permanent one prior to gaining full access to your account.

    What should I do if I don't receive information about my account after 5 business days?

    If you don't receive any information about your new account after 5 business days, you should contact the IT department directly at 614-236-6508 or servicedesk@capital.edu 

    How long do I get to keep my account after I graduate, withdraw or leave the university?

    All accounts and the content within them are the property of Capital University. If you withdraw and leave the university, your account will be deactivated immediately. If you graduate from the university, your account will remain active.

    If you graduate from the university, your account will remain active for 90 days after your graduation date.